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BioData Science Initiative

Contact

We answer questions about how to use this site, the content published here, and display problems you run into.

Before you write

These pages may already answer your question.

Contact us by email

Write to the address below in either English or Japanese.

Tobsi-helpdesk@nig.ac.jp

Some inquiries take longer to answer. If no reply arrives, please check your spam folder.

What to include

Covering these points saves a round trip of follow-up questions.

  • Your name and affiliation
  • The database concerned, and the accession number if you have one
  • What you did, and what happened instead
  • The URL of the page in question
  • For display problems, your browser and operating system
How we handle what you send us is described in the BSI site policy.

Other contact points

These topics are handled directly by the contacts below.